Time to listen up.
People are talking. They may be talking about you, your products or your services, but are you listening? What’s said could be good or bad, but it’s always useful.
Today, the social web has transformed our notions regarding word-of-mouth by giving us an unprecedented ability to listen to these conversations and to act on them. There’s something new for each company to learn by listening to their customers, but one thing is true for all of them: consumers are tired of one-way conversations. They want to talk, and not just with each other, but with you.
We help companies like yours develop a social media strategy, so that you can listen to, join, and create the conversations that enhance your brand.
How do we do it?
- We find the conversations that don’t want to be found – the good, the bad, and the ugly.
- We identify the risks and the opportunities that surround your brand online.
- We generate big ideas that leverage communities and inspire your customers.
Behind the curtains.
You’ve heard the hype about Facebook fan pages and customer support on Twitter, but is there more than just hype? Is this really where your customers are spending time? Is this space really growing? Below are some interesting facts that you might want to keep in mind:
- In March 2010, YouTube announced that 24 hours of video content are uploaded every minute.
- If Facebook were a country, it would be the third largest country in the world.
- Roughly every second, a new user joins LinkedIn and 60 tweets are published on Twitter.
- People now spend more time using social media than e-mail.
- Perhaps most importantly, 68% of users feel better served by brands that use social media.
Want to make the most of social media? Social Media Marketing Savannnah can help!
We can build and integrate a Facebook Business Page, Facebook Fan Page, Company Twitter page, and a Linkedin company page to start talking to people today!